- Article
- Innovation & Transformation
- Digital Adoption
ACG School Jakarta delivers payment convenience through HSBC Omni Collect
Established in 2004, ACG School Jakarta (ACG) is an independent co-educational international school located in South Jakarta, Indonesia. Operated by Yayasan Awal Cakrawala Gemilang Internasional, ACG School offers robust pathways for students from kindergarten to Year 13.
The challenge
ACG had previously allowed parents and guardians to settle tuition and other school fees via bank transfers on a monthly, quarterly, semester or annual basis.
As a leading international school, ACG sought to provide more flexible and convenient payment options to settle tuition payments, including accepting international credit cards. ACG was also looking to offer cashless payments methods for students to purchase stationeries, uniform and other items from their library and school shop.
The solution
ACG tapped into HSBC’s Omni Collect solution – a simple, all-in-one solution that allows ACG to offer convenient and flexible options for parents/guardians settling tuition payments, as well as enabling students to make cashless payments for school-related suppliers.
The solution combines the use of:
- PaymentLink, whereby a unique payment link can be shared to parents and guardians that enables them to settle tuition fees online via credit cards, without needing to make payments in person.
- QRIS (QR Indonesian Standard) for students to make cashless payments via e-wallets or bank applications when paying for supplies at the library or school shop.
The integrated solution reduces manual efforts as ACG only needs to work with a single provider to enable the various payment methods, streamlining overall collections and reconciliation.
The Omni Collect Solution has conveniently improved our collection process through its online channels. We are able to provide more convenient payment methods to better suit our customers’ needs and work towards getting the invoices paid on time.
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Success
- Pioneer in digital payment adoption within the education sector
- Greater payment flexibility and convenience for customers
- Promote timely settlement of tuition fees
- Automated collection and reconciliation of payments
At HSBC, we are committed to delivering innovative solutions that drives efficiency for our customers. We are pleased to assist ACG School in modernising their collection processes through our Omni Collect solutions.
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ACG School Jakarta is a winner of The Asset Triple A Treasurise Awards 2024 in the Best Payments and Collections category for NGO, Education and Services in Indonesia.